Frequently Asked Questions

Below you will find answers to the most common questions about FindKiko, how it works, and how we protect your family's privacy and safety.

What is FindKiko?

FindKiko is a family safety tool that helps parents and legal guardians stay connected with their children through secure and consent-based location sharing. The app updates the child's location every few minutes, allowing the parent to check if the child is safe.

How often is the location updated?

The app typically sends a location update every 5 minutes. This interval offers the right balance between accuracy and battery efficiency. Updates may vary based on device conditions such as signal, battery optimization, or permissions.

What permissions does the app need?

FindKiko requires the following permissions:

What happens if the device has no signal or is offline?

If the tracked device has no internet or GPS signal, FindKiko will store the last known location and resume sending updates as soon as the connection returns.

How do you protect my data?

All location data is encrypted and stored securely. We do not sell user information or share it with advertisers. Data is only used to provide the location service and nothing else. You can read more in our Privacy Policy.

Who can see the location of my child?

Only the parent or guardian who installs the app and enters their unique user ID can view the location. No one else—not even our staff—has access to private tracking data.

Can I withdraw consent?

Yes. At any time, you can stop sharing your location by uninstalling the application. Once removed, the device immediately stops sending updates.

Is FindKiko available for iPhone?

Not at the moment. FindKiko is currently available only for Android devices. Support for iOS may be added in the future.

How accurate is the GPS?

GPS accuracy depends on several factors including location, signal strength, and device model. In open outdoor areas, accuracy is typically within a few meters. Indoors or in urban areas, precision may vary.

What if I enter the wrong user ID?

If the wrong ID is entered, the device will not be linked to your account. You can simply re-open the app settings and update the ID at any time.

How do I contact support?

For questions or technical assistance, you can reach us at support@findkiko.com.

Last updated: April 23, 2026